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0;font-size:13px;line-height:1.45}.support-secondary-actions{justify-content:center;align-items:center;gap:18px;padding-top:2px;display:flex}.support-text-action{min-height:34px;color:var(--ink-soft);cursor:pointer;font-family:var(--sans);background:0 0;border:0;padding:8px 2px;font-size:13px;font-weight:600}.support-text-action:hover{color:var(--ink)}.support-text-action:focus-visible{outline-offset:3px;outline:2px solid #f8b07080}.notice{border:1px dashed var(--line);border-radius:var(--radius);color:var(--ink-muted);font-family:var(--serif);text-align:center;padding:12px 14px;font-size:13px;font-style:italic;line-height:1.45}.handoff-match-note{color:var(--ink-muted);text-align:center;justify-content:center;align-items:center;gap:8px;display:flex}.handoff-sheet-copy{text-align:left}.handoff-note-card{border:1px solid var(--line);border-radius:var(--radius);background:#241b16f0;padding:14px}.handoff-note-card p{color:var(--ink);font-family:var(--serif);margin:8px 0 0;font-size:14px;font-style:italic;line-height:1.55}.handoff-textarea{min-height:150px}.listener-chat-identity{border-radius:999px;margin:0 18px 8px;padding:9px 14px}.listener-chat-compact-header{min-height:58px;margin:calc(12px + env(safe-area-inset-top)) 14px 6px;grid-template-columns:38px minmax(0,1fr) auto;align-items:center;gap:9px;padding:8px 9px;display:grid}.listener-chat-compact-header .icon-btn{width:38px;height:38px;color:var(--ink)}.listener-chat-title-group{gap:4px;min-width:0;display:grid}.listener-chat-name{text-overflow:ellipsis;white-space:nowrap;min-width:0;font-size:18px;overflow:hidden}.listener-chat-live{min-width:0;color:var(--ink-muted);letter-spacing:.12em;text-overflow:ellipsis;text-transform:uppercase;white-space:nowrap;align-items:center;gap:6px;font-size:10px;font-weight:750;line-height:1.1;display:inline-flex;overflow:hidden}.listener-chat-live .live-dot{flex:none;width:6px;height:6px}.listener-chat-header-actions{justify-content:flex-end;align-items:center;gap:6px;display:inline-flex}.listener-chat-header-action{flex:none}.listener-live-panel{border-radius:var(--radius);gap:10px;margin:0 18px;padding:11px 12px;display:grid}.listener-live-copy{gap:4px;min-width:0;display:grid}.listener-live-title{color:var(--ink);align-items:center;gap:7px;font-size:13px;display:inline-flex}.listener-live-actions{align-items:center;gap:7px;padding-bottom:1px;display:grid}.listener-live-actions .soft-tool-btn{width:100%;min-width:0;padding:0 8px}.listener-live-panel .listener-live-actions{grid-template-columns:repeat(3,minmax(0,1fr))}.aria-chat-tools .listener-live-actions{grid-template-columns:repeat(2,minmax(0,1fr))}.listener-waiting-copy{text-align:center;align-items:center}.listener-waiting-avatar{width:62px;height:62px;margin:0 auto 12px;font-size:27px}.listener-waiting-loader{color:var(--accent);justify-content:center;gap:7px;margin-top:18px;display:inline-flex}.listener-waiting-loader span{background:currentColor;border-radius:50%;width:7px;height:7px;animation:1.1s ease-in-out infinite typing-dot;box-shadow:0 0 10px #f88436b8}.listener-waiting-loader span:nth-child(2){animation-delay:.15s}.listener-waiting-loader span:nth-child(3){animation-delay:.3s}.listener-waiting-panel{margin-left:0;margin-right:0}.listener-hold-note{color:var(--ink-soft);font-family:var(--serif);text-align:center;text-underline-offset:4px;margin:-4px 0 0;font-size:15px;font-style:italic;text-decoration:underline}.listener-empty-note{place-items:center;min-height:92px;display:grid}.listener-console-panel{margin-left:0;margin-right:0}.listener-console-status-actions{grid-template-columns:repeat(3,minmax(0,1fr))}.listener-console-status-actions .soft-tool-btn.active{color:var(--accent);border-color:#ff85379e}.listener-console-card{gap:12px;display:grid}.listener-console-request-actions{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;display:grid}.listener-console-active{text-align:left}.listener-workspace{color:#1f2624;min-height:100dvh;font-family:var(--sans);background:#f4f2ed;overflow-y:auto}.listener-workspace h1,.listener-workspace h2,.listener-workspace h3,.listener-workspace p{margin:0}.listener-login-shell{place-items:center;min-height:100dvh;padding:24px;display:grid}.listener-login-panel{background:#fffdf8;border:1px solid #d7d2c8;border-radius:8px;gap:16px;width:min(100%,440px);padding:28px;display:grid;box-shadow:0 18px 50px #26201814}.listener-login-panel h1{letter-spacing:0;font-size:30px}.listener-login-panel p{color:#59605c;line-height:1.5}.listener-console-kicker{color:#69736d;letter-spacing:.12em;text-transform:uppercase;font-size:12px;font-weight:700}.listener-console-header{background:#fffdf8;border-bottom:1px solid #d7d2c8;justify-content:space-between;align-items:center;gap:18px;padding:22px max(24px,50vw - 490px) 20px;display:flex}.listener-console-header h1{margin-top:5px;font-size:28px;line-height:1.1}.listener-console-account{text-align:right;background:#f7f5ef;border:1px solid #d7d2c8;border-radius:8px;gap:3px;min-width:128px;padding:10px 12px;display:grid}.listener-console-user-actions{align-items:center;gap:10px;display:flex}.listener-console-signout{white-space:nowrap;min-height:42px;padding:0 14px}.listener-console-account strong{font-size:14px}.listener-console-account span{color:#59605c;text-transform:capitalize;font-size:12px}.listener-account-name-action{color:#2d6f63;text-underline-offset:3px;cursor:pointer;background:0 0;border:0;justify-self:end;padding:0;font-size:12px;font-weight:800;text-decoration:underline}.listener-console-shell{grid-template-columns:280px minmax(0,1fr);gap:20px;width:min(100%,980px);margin:0 auto;padding:24px;display:grid}.listener-console-sidebar,.listener-console-main,.listener-console-list{align-content:start;gap:14px;display:grid}.listener-console-panel,.listener-console-card,.listener-console-empty{background:#fffdf8;border:1px solid #d7d2c8;border-radius:8px;padding:16px}.listener-console-panel{gap:10px;display:grid}.listener-console-panel p,.listener-console-card p,.listener-console-empty{color:#59605c;font-size:14px;line-height:1.45}.listener-display-name-panel p strong{color:#1f2624}.listener-console-panel-title,.listener-console-label{color:#69736d;letter-spacing:.08em;text-transform:uppercase;font-size:12px;font-weight:700}.listener-console-section-head{justify-content:space-between;align-items:center;gap:12px;margin-top:2px;display:flex}.listener-console-section-head h2{font-size:18px}.listener-console-section-head span{color:#3f4a44;text-align:center;background:#e7e2d8;border-radius:999px;min-width:28px;padding:4px 9px;font-size:12px}.listener-console-card{grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:16px;display:grid}.listener-console-card h3{margin-top:5px;font-size:21px}.listener-console-status-actions,.listener-console-request-actions{flex-wrap:wrap;gap:8px;display:flex}.listener-console-note{color:#59605c;background:#f7f5ef;border:1px solid #d7d2c8;border-radius:8px;place-items:center;min-height:42px;padding:0 14px;font-size:13px;font-weight:700;display:inline-grid}.listener-status-btn,.listener-primary-action,.listener-secondary-action{color:#1f2624;cursor:pointer;background:#fffdf8;border:1px solid #cfc8bc;border-radius:8px;place-items:center;min-height:42px;padding:0 14px;font-weight:700;text-decoration:none;display:inline-grid}.listener-status-btn.active,.listener-primary-action{color:#fffdf8;background:#1f2624;border-color:#1f2624}.listener-member-link{color:#59605c;font-size:14px;font-weight:700}.listener-console-chat-shell{grid-template-rows:auto auto auto minmax(220px,1fr) auto;gap:14px;width:min(100%,780px);min-height:calc(100dvh - 92px);margin:0 auto;padding:24px;display:grid}.listener-console-chat-layout{grid-template-rows:minmax(0,1fr);grid-template-columns:minmax(260px,320px) minmax(0,1fr);align-items:stretch;width:min(100%,1120px)}.listener-console-chat-list,.listener-console-chat-pane{align-content:start;gap:14px;min-height:0;display:grid}.listener-console-chat-list{border-right:1px solid #d7d2c8;padding-right:16px;overflow-y:auto}.listener-console-chat-pane{grid-template-rows:auto auto auto minmax(240px,1fr) auto}.listener-console-chat-topline{justify-content:space-between;align-items:center;gap:18px;display:flex}.listener-console-chat-topline h2{margin-top:4px;font-size:24px}.listener-console-chat-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.listener-console-rail-section{gap:10px;display:grid}.listener-console-request-list{gap:8px;display:grid}.listener-console-rail-empty{color:#59605c;background:#fffdf8;border:1px solid #d7d2c8;border-radius:8px;padding:12px;font-size:13px}.listener-request-row{background:#fffdf8;border:1px solid #d7d2c8;border-radius:8px;grid-template-columns:42px minmax(0,1fr);gap:10px;padding:10px;display:grid}.listener-request-row-copy{gap:2px;min-width:0;display:grid}.listener-request-row-copy strong{text-overflow:ellipsis;white-space:nowrap;font-size:14px;overflow:hidden}.listener-request-row-copy span{color:#59605c;font-size:12px}.listener-request-row-actions{grid-column:1/-1;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;display:grid}.listener-request-row-actions .listener-primary-action,.listener-request-row-actions .listener-secondary-action{min-height:36px;padding:0 10px;font-size:12px}.listener-console-thread-list{gap:8px;display:grid}.listener-chat-row{color:#1f2624;text-align:left;cursor:pointer;background:#fffdf8;border:1px solid #d7d2c8;border-radius:8px;grid-template-columns:42px minmax(0,1fr) auto;align-items:center;gap:10px;width:100%;padding:10px;display:grid}.listener-chat-row.selected{background:#eef3ef;border-color:#1f2624}.listener-chat-row:disabled{cursor:default;opacity:.78}.listener-chat-avatar{color:#fffdf8;background:#1f2624;border-radius:50%;place-items:center;width:42px;height:42px;font-size:15px;font-weight:800;display:grid}.listener-chat-row-copy{gap:3px;min-width:0;display:grid}.listener-chat-row-title{justify-content:space-between;align-items:baseline;gap:10px;display:flex}.listener-chat-row-title strong{text-overflow:ellipsis;white-space:nowrap;font-size:14px;overflow:hidden}.listener-chat-row-title span,.listener-chat-row-preview,.listener-chat-row-meta{color:#59605c;font-size:12px}.listener-chat-row-preview{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.listener-chat-row-meta{text-transform:capitalize;justify-items:end;gap:6px;display:grid}.listener-chat-unread{background:#2d6f63;border-radius:50%;width:9px;height:9px}.listener-console-handoff-note{color:#3c423f;background:#fffdf8;border:1px solid #d7d2c8;border-radius:8px;gap:6px;padding:14px;display:grid}.listener-console-handoff-note p{color:#59605c;font-size:14px;line-height:1.5}.listener-console-chat-messages{background:#fffdf8;border:1px solid #d7d2c8;border-radius:8px;flex-direction:column;gap:12px;min-height:0;padding:18px;display:flex;overflow-y:auto}.listener-console-ended-shell{grid-template-columns:minmax(0,1fr);max-width:620px}.listener-console-ended-card{gap:8px;display:grid}.listener-console-ended-card h2{color:#1f2624;font-size:24px}.listener-workspace 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#d7d2c8;border-right:0;padding-bottom:14px;padding-right:0}.listener-console-chat-topline{flex-direction:column;align-items:flex-start}.listener-console-chat-actions{justify-content:stretch;width:100%}.listener-console-chat-actions .listener-secondary-action{flex:130px}}.listener-hold-card{border:1px solid var(--line);border-radius:var(--radius);text-align:center;background:#241b16c7;gap:6px;padding:15px;display:grid}.listener-hold-card strong{color:var(--accent);font-family:var(--serif);font-size:31px;font-style:italic;font-weight:500;line-height:1}.phone-btn{color:var(--accent)}.listener-note-card{align-self:center;width:min(100%,346px)}#app .listener-chat-header .listener-meta-line,#app .listener-chat-header .listener-context-line{box-sizing:border-box;width:100%;color:var(--accent);font-family:var(--sans);letter-spacing:.22em;text-align:center;text-transform:uppercase;pointer-events:none;justify-content:center;align-items:center;margin:2px 0 0;padding:0 24px;font-size:11px;font-style:normal;font-weight:750;line-height:1.25;display:flex}#app .listener-chat-header .listener-meta-line span{overflow-wrap:anywhere;max-width:100%;display:block}#app .chat-messages>.listener-thread-note{box-sizing:border-box;color:#f2dfb8c7;width:min(100%,346px);max-width:calc(100% - 24px);font-family:var(--serif);text-align:center;background:#241b166b;border:1px solid #f8b07024;border-radius:12px;align-self:center;margin:-4px auto 0;font-size:13px;font-style:italic;font-weight:600;line-height:1.25}#app .listener-fresh-note{justify-content:center;align-items:center;min-height:32px;padding:6px 12px;display:flex}#app .listener-fresh-note span{color:inherit;font:inherit}#app .listener-note-collapsible{padding:0}#app .listener-note-collapsible summary{cursor:pointer;justify-content:center;align-items:center;gap:8px;min-height:32px;padding:6px 12px;list-style:none;display:flex}#app .listener-note-collapsible summary::-webkit-details-marker{display:none}#app 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0;border:0;font-size:13px;font-style:italic}.crisis-note{text-align:left;gap:7px;display:grid}.crisis-note strong{color:var(--ink);font-family:var(--sans);font-size:13px;font-style:normal;line-height:1.35}.crisis-note span{display:block}.crisis-actions{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;display:grid}a.primary-btn,a.secondary-btn{text-decoration:none}.call-screen{flex-direction:column;height:100%;display:flex;overflow:hidden}.call-status{color:var(--ink-muted);letter-spacing:.25em;text-transform:uppercase;justify-content:center;align-items:center;gap:8px;font-size:10px;display:flex}.live-dot{background:var(--accent);width:7px;height:7px;box-shadow:0 0 9px var(--accent);border-radius:50%;animation:2s ease-in-out infinite lh-base-pulse}.call-avatar-wrap{z-index:3;flex:1;place-items:center;min-height:240px;display:grid;position:relative}.call-avatar{background:radial-gradient(circle at 35% 30%, var(--accent-soft) 0%, var(--accent) 48%, var(--accent-deep) 100%);width:218px;height:218px;color:var(--bg);font-family:var(--serif);box-shadow:0 0 60px #f0843a85, inset 0 0 0 1px var(--accent-soft);border-radius:50%;place-items:center;font-size:88px;font-style:italic;display:grid;position:relative}.call-avatar:before,.call-avatar:after{content:"";border:1px solid #f0843a52;border-radius:50%;animation:2.8s ease-in-out infinite ring-breathe;position:absolute;inset:-32px}.call-avatar:after{opacity:.5;animation-delay:.5s;inset:-58px}.call-copy{z-index:3;text-align:center;padding:0 24px;position:relative}.call-name{color:var(--ink);font-family:var(--serif);margin:0;font-size:31px;font-style:italic;font-weight:400}.call-quote{border:1px solid var(--line);border-radius:var(--radius);max-width:292px;color:var(--ink);font-family:var(--serif);background:#241b16d6;margin-top:14px;padding:10px 14px;font-size:14px;font-style:italic;line-height:1.45;display:inline-block}.call-controls{z-index:3;padding:24px 28px calc(34px + 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